The UK's #1 Advanced Vape Store

Shipping Information

UK SHIPPING

PLEASE NOTE: ALL ORDERS FROM 2PM WED 23RD AUG. WILL BE SHIPPED ON TUE 29TH AUG. DUE TO OUR ONLINE TEAM BEING AWAY FOR ECC CALIFORNIA & THE BANK HOLIDAY WEEKEND.

Prices Include Flat Rate Royal Mail 24 Postage & Packaging.

  • 1st Class Signed For: £2.75 (items below 25mm only, insured upto £50) Upgrade Available.
  • 1st Class Signed For: £4.40 (larger items, insured upto £50) Upgrade Available To Special.
  • Next Day Special Delivery: £6.25/£8.00 (Mon-Fri, insured upto £250) Upgrade To Saturday On Request.

Our site automatically calculates shipping class at flat rate based on the weight and size of your products. Smaller postage at £2.75 flat rate only overrides when you add a larger item above 25mm to your shopping cart. (ie 5 x 10ml and then a larger device) Orders placed before 2pm are shipped the same day, orders placed after 2pm will be shipped the following morning (excluding weekends and bank holidays) We only operate Royal Mail & DHL shipping defined working days as Monday to Friday. Orders placed after 2pm on a Friday will be shipped on the following Monday. Standard delivery has no tracking, no guarantee for any loss, damage or delays so therefore we only use first class recorded signed for (not fully tracked) If your package is valued more then £50 we recommend you use Royal Mail Special Delivery Mon-Fri which tracks and insures your items upto £250. Royal Mail sometimes deliver first class & special next day packages on a Saturday at their sorting volume and discretion (if posted before our cut off time). If you require urgent Next Day Saturday Special Service then please email us prior to your order to see what we can arrange for you.

INTERNATIONAL SHIPPING

  • Europe Signed For, Tracked £10.99 (insured upto £250)
  • International Signed For, Tracked £15.99 (insured upto £250)

Delivery can vary, UK 1/2 days, Europe 4-5 days and International 6-10 days, but this is not guaranteed and sometimes may delay up to 14 days for UK, 6 weeks for International. We do not post to certain countries where there is a risk of parcels not being received, If this is the case we will contact you prior your shipping and issue a refund. It is your responsibility to check with your country customs, border force regulations, local laws if such products are approved into your country. When purchasing you agree that Custom Vapes UK do not take any responsibility on custom charges or goods not being released from your local authorities. It is your responsibility to pay for customs Duty, VAT charges if there are any incurred.
Please Note: We do NOT ship any types of lithium batteries or kits via air mail.

Please contact us if you have any further queries or shipping requirements, we will do our best to assist you.

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