Age Verification

Why Do I Need To Prove My Age?

In the UK it is illegal to sell electronic cigarettes and any vaping product that contains nicotine, (eg. patches or gum etc) or products that can be used to deliver nicotine to a person under the age of 18. So, to be able to comply with this law we are required to verify that all customers are 18 years or older. 

By placing an order with Custom Vapes Ltd, you are agreeing to allow us to confirm your age.

How We Verify Your Age

We verify the age of all customers through third party software

When creating an account or placing an order with Custom Vapes we will ask for your full name, date of birth and billing address. You must enter this accurately as it is shown on your driving license, the electoral roll or used for a UK credit card.

By requesting a restricted product or service, you consent to allow us to share your information with, and collect information. We need this consent to verify that you meet the minimum age and identity verification requirements as determined by relevant UK age restriction legislation.

Your consent allows us to retain relevant data for the purpose of future verification. All data processed is subject to appropriate security measures. Data retained us is subject to periodic review to ensure your is held safely and for no longer than necessary.

If we are still unable to verify your age then you will be able to provide your ID details directly to our Support Team

Unfortunately, If we are unable to verify your age safely through these avenues we will be unable to complete your order.

For further information please review our Privacy Policy